Effective Date: 7th September 2016
We are Etch Rock Limited.We own and operate this site.Our contact details are on the site. Please contact us if you have any questions or feedback about this policy.
We are registered with the Information Commissioner's Register of Data Controllers under number ZA152892.
This policy tells you how we deal with your "personal data" (i.e. technical term for information about any identified or identifiable living person). Please read on to find out what kinds of personal data we collect, how we use and protect it, to whom we disclose it and how you can access and rectify it.
Please do not use our site unless you are completely happy with this policy. If you do use our site, we will assume that you do accept it.
It may well do and so you should check it whenever you visit our site.We will assume you agree to the revised policy if you use the site after the effective date shown at the top of the policy.
We collect and store the information which you give us via forms on our site - such as your name, email address and activity preferences - or when communicating with us by email or in some other way. If you sign up for an event, you may be asked to give additional information which may include sensitive personal data such as relevant medical history.
We may receive and store certain information automatically when you interact with us. Examples include the internet protocol (IP) address used to connect your computer to the internet, connection information such as browser type and version, your operating system and platform, device-type, a unique reference number linked to the data you enter on our system, login details, the full URL clickstream to, through and from our site (including date and time), cookie number, activity on our website including the pages you visited and searches you made.
Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the site owner or others. Session cookies are temporary cookies that remain in the cookie file of your browser only until you leave the site. Theyallow websites to link your actions during a browser session. Persistent cookies stay in the cookie file of your browser for longer (though how long will depend on the lifetime of the specific cookie). For further information on cookies, including how to use your browser to block them, visit: www.allaboutcookies.org.
Cookies are used on this site for the following purposes:
By continuing to use our site, having seen our cookie notice, we assume that you consent to use of the cookies outlined above.
We use your personal data to provide our services eg send service messages, process payments and/or fulfil orders.
We use your personal data to help us communicate with you effectively should you try to contact us via our site.
If you have given permission on our site, we may use your personal data (including details of your activity preferences) to send you emails (or other communications such as mail, phone or SMS) with details of our or third party goods or services which may be of interest to you including information about special offers or promotions.
We may add to your profile or otherwise send or make available to you details of other users' events relevant to your activity preferences.
If you supply us with a third party email address for a "Refer A Friend" or similar offer, we will use that email address only to transmit the referral message and we will then immediately delete it.
We retain personal data from closed accounts in order to comply with legal obligations, enforce our terms and conditions, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations and take other actions as permitted by law.
We may access, remove, alter, store or otherwise use any personal dataif we have reason to believe that it breaches our terms and conditions, or that such steps are necessary to protect us or others, or that a criminal act has been committed, or if we are required to do so by law or appropriate authority.
Security is a high priority. We take appropriate precautions to protect personal data.
Email and other electronic communications are not secure if they have not been encrypted. Your communications may pass through servers in a number of countries before they reach us. So we donot accept responsibility for any unauthorised access to or loss of personal data that stems from a cause beyond our control. Nor can we be held responsible for the actions or omissions of other users or third parties who may misuse your personal data which they collect from the site.
Payment details including credit card numbers are supplied direct to our payment partner mentioned on our site. We do not receive such information. To ensure your details are not being used without consent, your personal data may be supplied by our payment partners to relevant third parties including credit reference and fraud prevention agencies, who may keep a record of that information.
When you sign up for an event, we will supply your personal information to the event organiser (including sensitive personal data such as relevant medical history).
8.3 Very important:
We may allow access to your personal data by third parties who supply us with a service. Examples include e-commerce platform providers, website hosts and businesses which assist us in undertaking communications or monitoring our site.
We may disclose personal data so far as reasonably necessary:
We may store or transfer personal data outside the European Economic Area (EEA) for the purposes stated in this policy. If so, we will of course comply with the applicable laws relating to data transfer outside the EEA.
Except as otherwise specifically included in this policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to third parties, whether they are other users of our site or other websites (such as JustGiving), different rules may apply to their use or disclosure of your information.
You can access and rectify your personal data by contacting us by the means shown on our website. We may charge an administration fee in line with data protection laws.
For information about your rights under UK data protection laws, see the website of the UK Information Commissioner.